Published on 29/10/2025 08:45 AM
Soon, you may be able to see the names of unknown callers on your 4G or higher smartphones. According to the Department of Telecommunications (DoT), telecom operators in the country have successfully completed nationwide trials of a calling name presentation (CNAP) service for 4G and newer networks. The service, according to the telecom department, can be rolled out immediately.
The move is aimed at enabling users to identify their callers. Currently, third party apps provide caller ID services for smartphones.
The telecom department has agreed to recommendations in this regard by regulator TRAI. It has also directed telecom companies to start the service in at least one circle within the next week.
The development is set to put an end to fake and unsolicited calls, empowering the mobile user. Using this feature, 4G and 5G mobile users will be able to decide whether to connect with an unknown caller.
Here's a summary of TRAI's key recommendations:
Introduction of CNAP Service
Technical implementation
Pilot testing
Device compatibility
Licence amendment