Published on 24/03/2026 02:04 PM
Swiggy hikes platform fee by 17%, days after Zomato; Platform Cos surge after newsThe Swiggy and Eternal duopoly is strong, and "new competition is unlikely to disrupt the market in the near term, according to Karan Taurani of Elara Capital.By Gareema Bangad March 24, 2026, 2:04:44 PM IST (Updated)2 Min ReadSwiggy increased its delivery platform fee on Tuesday, March 24, to ₹17.58 per order, up ₹2.59 from ₹14.99 earlier, raising user charges by ₹2.59.
This marks a more than 17% rise in the food delivery platform's fees. The move comes only a few days after its competitor, Zomato, raised its platform fee by 19.2% to ₹14.90 per order (excluding GST) from ₹12.50 charged earlier.
Including GST, Swiggy and Zomato both charge a similar platform fee - ₹17.58 - following the hike.
Swiggy last raised its platform fee in September 2025, announcing three hikes over three weeks that took the charges to ₹14.99. The company first introduced the fee in April 2023 at just ₹2, which has now risen to nearly eight times that level.
Karan Taurani, Executive Vice President at Elara Capital, told CNBC-TV18 on Monday, March 23, that the Swiggy and Eternal duopoly is strong, and "new competition is unlikely to disrupt the market in the near term."
Fee charged by platform companies
CompaniesType of platform feeAmountSwiggyFixed Fee (Customer)₹17.58 (including GST)EternalFixed Fee (Customer)₹17.58 (including GST)Urban CompanyCommission (Partner)8.5% - 25% per bookingMeeshoCommission0%
According to Taurani, platform companies have seen improving trends this year, compared to last year. While quick commerce companies are facing competition and slower growth, he said that improving unit economics and a shift to profitability should support stocks.
Shares of Swiggy Ltd were trading 2.24% up at ₹278.65 as of 12.22 pm on Tuesday, following the platform fee hike. The stock has declined 36.25% over the past six months.
The move in shares of Swiggy has also sparked a sharp upmove in shares of other platform companies. Shares of Urban Company gained up to 3%, while those of Meesho surged as much as 6%.Continue ReadingFirst Published: Mar 24, 2026 1:25 PM ISTTagsEcommerce companiesfood delivery platformOnline Food Delivery service Swiggyswiggyzomato delivery