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Bharat Taxi has announced new steps to support its drivers, called Sarathi, and improve safety and comfort for passengers. The company will soon launch a separate ‘Sarathi Didi’ window, where only women drivers will serve women customers.

This special service will help women feel safer while travelling. Only female Sarathis will be available through this window, making rides more secure and comfortable for women.

Bharat Taxi said that no commission will be taken from drivers’ earnings. Sarathis will pay only a fixed charge. Their income will not be reduced by extra cuts. Also, no account will be closed without a proper hearing. At the same time, drivers must take full care of customer comfort.

Sarathis will get benefits as a gig worker. They can register on the e-Shram portal, like 1.25 crore workers. They will receive up to Rs 5 lakh free medical treatment and other government welfare schemes.

The service was established on 6 June 2025, and its official launch has begun now. In just eight months, it has seen higher registrations than many companies. Eight help centres have already opened in Delhi-NCR. The company says it wants to make Sarathis owners, not just drivers.